Accessibility

Déclaration d'accessibilité

The present statement details the accessibility policy, level and compliance of this website with the Law of 28 May 2019 on the accessibility of websites and mobile applications of public-sector bodies transposing Directive (EU) 2016/2102 of the European Parliament and of the Council of 26 October 2016 on the accessibility of websites and mobile applications of public-sector bodies, as well as the Renow framework for the standardisation of the websites of the State of the Grand Duchy of Luxembourg.

Musée Dräi Eechelen is committed to making its www.m3e.public.lu website accessible in accordance with the above-mentioned law and European Directive.

The present accessibility statement applies to this website based on the model defined by the Commission's Implementing Decision (EU) 2018/1523 of 11 October 2018.

What is web accessibility?

Everyone should be able to easily use and consult the information on a website, in particular people with disabilities and/or using assistive software or specialised equipment (blind, partially-sighted or otherwise disabled people).

Preparation of this accessibility statement

This statement was prepared on 11/09/2020.

The indications given in this statement are correct and based on an actual assessment of the compliance of all websites using the same Renow templates in relation to the requirements laid down in the General Framework for Improving Accessibility (version 4) (Référentiel Général d'Amélioration de l'Accessibilité - RGAA).

It has been drawn up following a self-assessment carried out by the Government IT Centre (Centre des technologies de l'information de l'État - CTIE) based on a representative sample of pages.

Compliance status

This website is partially compliant with the European Standard EN 301 549 v3.1.1, and the RGAA version 4 implementing the standard, due to the instances of non-compliance and exemptions listed below.

Non-accessible content

The following content is not in compliance with the RGAA 4 and will be corrected at a later date:

  • The internal navigation menu of the pages is not correctly structured.
  • Certain images do not have a relevant alternative.
  • Language changes are not indicated for certain English, German or Luxembourgish terms.
  • The structure of the contact information in the page footer is not relevant.
  • Text or icons are not sufficiently contrasted.
  • Several tables on the website do not have adequate headers, and therefore do not allow a meaningful reading with assistive technologies.
  • Some numbered or unnumbered bullet lists are not always identifiable as such.
  • Some links have labels or titles that are not understandable, with or without context.
  • On the contact form, the suggested auto-completion is as interpreted automatically by your browser.
  • Some errors may be pointed out by the W3C, but they do not affect accessibility of the content.

Disproportionate burden

The content listed below does not comply with the RGAA and will not be corrected by virtue of disproportionate burden within the meaning of Article 5 of Directive EU 2016/2102:

  • The office documents (PDF) available on the website do not necessarily comply with EN 301 549 V2.1.2. However, we will make every effort to ensure compliance of new documents published since 23 September 2018 and, if necessary, contact us so that we can provide you with this information.
  • The links in the sub-menus of the main navigation bar cannot be accessed from the navigation bar using the keyboard. Nevertheless, access to these pages is possible from the navigation bar and from the page footer.
  • The LuxTrust authentication system, which is an independent external company.
  • The carousel on the homepage contains redundant tabs and irrelevant heading hierarchies. The news items on the carousel can be consulted with no accessibility issues on the 'News' page.

Exempted content

The following contents do not fall within the scope of the applicable legislation:

  • The office documents available on the website do not necessarily comply with the EN 301 549 V2.1.2 standard, but should it be necessary we will endeavour to bring documents published before 23 September 2018 into compliance.
  • All videos available on the website use a player that meets accessibility requirements. We will make every effort to make the content of videos published from 23 September 2020 fully compliant.
  • All interactive maps are exempted. We will make every effort to make them identifiable and to ensure that they do not cause any problems.

Control procedure

Websites created under the Renow standardisation reference system are developed within a generic and centralised framework and architecture in accordance with project management processes and the Renow checklist.

To guarantee neutrality, we regularly call on accessibility experts to check the compliance of websites or new features.

Each website is evaluated at several stages:

  1. during the design of the content structure;
  2. during the creation of graphic and functional models;
  3. immediately prior to going live.

Once the website is online, checks are carried out as follows:

  • The editors check access to all new content before it is published.
  • Each new feature on the website is evaluated before it is published.

During evaluations, the website is tested with the most common screen readers, tablets, mobile phones and PCs. They are also tested with different web browsers (compatibility up to 2 versions below the current version).

Contributor competencies

The work procedures include the application of internet guidelines at the various stages of the website's development (writing, management, development).

Our employees have the knowledge and skills required to correctly apply the internet guidelines.

Having trouble accessing information?

If you notice an accessibility issue, send us an email to accessibilite@m3e.public.lu: describe your problem and indicate the page on which it occurred.

We commit to replying to you by email within one month. Within reasonable limits, the correction of the accessibility issue will preferably be carried out online such as to remedy the problem in a sustainable way.

Should this not be possible, the information you requested can be made available to you in an accessible format of your choice:

  • in writing in a document or email;
  • orally in an interview or by phone.

Enforcement procedure

Should the reply be unsatisfactory, you also have the possibility of informing the Information and Press Service (Service information et presse - SIP), the body responsible for supervising accessibility, via its online complaint form or the Ombudsman, the mediator of the Grand Duchy of Luxembourg.

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